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Privacy Policy

WHAT PERSONAL INFORMATION DO WE COLLECT AND HOW WE WILL USE IT? We may collect some or all of the following information about you: Contact details including title, name, date of birth, age, postal and email addresses, postcode and contact telephone numbers; Demographic information; Registration information, including your password (if any); Customer communication preferences; Details of your gender; and Computer or device information (e.g. your IP address and operating system).

COOKIES - A cookie is a small piece of information that is placed on your computer, and is used to differentiate you from other users accessing our site. Cookies remain valid across visits, and can be helpful in avoiding the need for you to enter the same information on each visit to our site. We may use web analytics programmes to log and analyse the information collected by cookies. This information, together with similar information from other users, helps us to: Compile anonymous statistics around how our site is used to help improve our service (including for example information on the type of web browser that you are using, the operating system that your computer uses, and (where applicable) the link that you followed to get to our site); Speed up your searches; and Recognise you when you return to our site. This may involve sending your data between different countries, including countries outside the European Economic Area. For more information about cookies, please visit or refer to the documentation provided with your web browser software. You can set your browser not to accept cookies and tells you how to remove cookies from your browser. However please note that certain features of our site require cookies in order to function. We may use your information for the following purposes: Administration of our Digital Channels; Administration and management of our competitions, promotions and prize draws – you should check the applicable terms and conditions of the competition, promotion or prize draw for further information; Obtaining customer feedback (including through customer satisfaction surveys); Business, website and consumer analysis and reporting; and Correspondence between us, including where you use our ‘Contact us’ form. Although it is not JPW intention to collect any sensitive personal information about you, if any such information is inadvertently collected such information will be securely deleted and will not be retained by us or any third parties who provide services to McNeil's Jewellers.

SHARING YOUR PERSONAL INFORMATION WITH THIRD PARTIES -We may disclose your personal information to: Any third party where we are under a legal duty to do so, or in order to enforce or protect any of our rights, property or safety (or those of our customers). Third parties who provide certain services to US (e.g. IT service providers). Where personal information is processed on our behalf by third parties we put measures in place to keep your information secure. Our Digital Channels may contain links to other websites, mobile sites available for use by customers. This privacy policy only applies to our channels and services. When you link to other websites, mobile sites, or apps, or use services provided by third parties we are not responsible or liable for them. You should read the privacy policies for those linked sites, apps or services before you submit any personal information to them.

SECURITY - We take the security of any personal information we hold very seriously. Where necessary, and in common with other websites and apps, we use SSL (Secure Sockets Layer) encryption to ensure that personal information provided to us is not visible to anybody else when in transit between your computer and our servers. In addition, our web servers are housed behind a secure firewall that prevents access to our databases by unauthorised users. All of our servers are housed in a secure environment with high levels of physical security. However, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your data transmitted to our site: any transmission is at your risk. Once we have received your information, we will handle it in accordance with our usual practices. Where you have chosen a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.