NHS Patients

Thank you for choosing Judy Plum Wigs to help you find the perfect product using your NHS prescription, we will try to make the process as fast and straightforward as possible! You can claim your wig online or, if you need some advice, make an appointment to come into our salon OR book a video appointment and we will come to you.

Paperwork and Prescriptions

Your paperwork or prescription can be sent to us by your clinic, by post or e-mail (depending on what clinic/hospital is referring you), or they can give the prescription directly to you. In either case:

• Please ensure that the authorisation paperwork/prescription has been sent to us (by either post or e-mail) before you claim your wig online or book an appointment. That way we can make sure you can claim your wig straightaway. 
• If the prescription is given to you, just bring it in when you have your salon appointment. If you are planning to claim a wig online or after your video appointment you will need to send us your prescription by post. 

PLEASE NOTE: We won't be able to send you the wig until we receive the paperwork.

Order Your NHS Wig Online

To address the difficulties some customers might face travelling to one of our salons, any NHS wig can now be claimed ONLINE or after your video appointment. This is a service that will get your wig straight to your home in a fast and secure way. To use this service you need to:

• Arrange with your clinic to post or e-mail us your prescription or, if you are given the prescription, you will need to post it to us to: 

                                    Judy Plum Wigs (NHS)

                                    14 Mitchell Lane

                                    Glasgow, G1 3NU

• Once we have your prescription we will e-mail or text you a unique code that can be used on our website to claim your wig.
• This service is FREE but there's a charge of £7.50 for posting the wig to you.
• To be able to claim your NHS wig you will be asked to fill out a Satisfaction Slip and return it to us by post or e-mail. The satisfaction slip can be found either in the e-mail you received from us containing your unique code, or it can be downloaded by clicking the link at the bottom of the page. (The slip can be filled out electronically or printed and filled out by hand).

Frequently Asked Questions

I'm an NHS patient, do I have to pay for my wig?

NO, you don't pay anything. Just remember to bring all you NHS paperwork with you to your appointment and we will take care of the rest.

Are the wigs available on the NHS of lower quality?

NO, 95% of all our wigs are available through the NHS. We understand the importance of quality for our customers and we try to make as many wigs as possible, of the highest standards, available to NHS patients.

Can I get my NHS wig in a different city or town from where I live or from where my hospital is?

YES, you can get your wigs from any wig shop that has been selected by the NHS, regardless of their location. Judy Plum Wigs have an extensive network of agents available around Scotland. You can visit any of them with your NHS prescription, try different styles and get your wig properly fitted with one of our wig specialist, all of it FREE of charge.

Do you do home visits?

YES, we do offer home visits by one of our wig specialist. Please note, home visits need to be approved by the NHS first.

Can my NHS wig be styled/cut?

YES, at Judy Plum wigs you can get your wig styled by one of our specialists.

If you have any questions please email us on: info@judyplumwigs.co.uk or call us on 0141-248-6619